Frequently Asked Questions (FAQ)
1. Do you work with foreign clients?
Yes. We specialize in supporting expatriates and foreign residents in Japan.
All communication can be handled in English.
2. Can you help even if I am not in Japan yet?
Yes. Many of our clients secure housing before arriving in Japan.
Online consultations and virtual viewings are available.
3. Do all properties in Japan accept foreign tenants?
No. Some landlords have restrictions.
We only introduce properties that have a realistic chance of approval for your profile.
4. Why are initial costs so high in Japan?
Initial costs in Japan often include deposit, key money, agent fees, and insurance.
These are one-time costs paid at move-in.
We explain all costs clearly before any application.
5. What documents are required to apply?
Typically:
・Passport
・Residence card (if available)
・Employment or assignment information
For corporate leases, company details are required instead.
6. How long does the screening process take?
Most screenings take 2–5 business days, though this may vary.
We will keep you updated at every stage.
7. What happens if my application is declined?
A declined application does not mean the search is over.
We review alternatives and proceed with the next best option efficiently.
8. Can you handle corporate leases?
Yes. We regularly work with HR departments and relocation teams.
Corporate leases often allow for smoother screening and flexible terms.
9. Are contracts available in English?
By law, rental contracts are prepared in Japanese.
However, we explain all key terms and conditions clearly in English before signing.
10. What happens after I move in?
・Communication with property management
・General housing-related questions
・Future relocation assistance